Business Excellence – A key to get success in today’s competitive world ………

Business Excellence is a very broad term used in today’s corporate world.  But most of the people misunderstand it as – Business excellence is only limited to  increasing the profit or making a quality product. 

Business excellence concept is emerged on late 80’s when the quality management systems are introduced in the industry.  Till late 90’s it was limited upto product quality by applying some basic rules of quality management systems principles.

I am practicing the quality management system in different industries for last 14 years and I strongly believe that quality management system is a part of Business Excellence which guides an organization to get success in the business. ISO 9001 QMS provide a strong methodology as PDCA ( Plan Do Check Act ) which was also known as Deming cycle.   These four steps are to be regularly monitored and action to be taken timely to get your business in track.   Keep a hawk eye to sense the changes in the market and try to make your customer a delighted customer.

Business Excellence starts from the inception of the company by deriving the vision, mission and goals of the company and it covers every nook & corner of the company and its execution to its accomplishment.

To get success in business , you have to align all the activities- minor or major  to a definite direction.  Every person/ resources  involved in your business process to be taken in your business excellence program.  There are several model available for business excellence but the key is :  every single activity of a business process is equally important and these to be treated with equal weightage . Treat your people as your best asset, develop and motivate them to use of their full potential  and make them an integral part of the organization.

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